Innovative Medical Management, LLC
Sacramento, CA
Key Responsibilities Collections Performance Manage a portfolio of California Personal Injury accounts from assignment through resolution, utilizing strategic collection efforts to maximize recoveries. Conduct professional negotiations with attorneys, insurance carriers, adjusters, and third-party administrators in accordance with established SOPs and workflow standards. Monitor case progression, document all account activity, and ensure assigned accounts remain within established follow-up timelines and performance benchmarks. Identify barriers to resolution and promptly escalate accounts requiring legal, managerial, or strategic review to the PI Manager. Meet or exceed established performance metrics, including collections, account aging, follow-up compliance, productivity, and resolution timelines. California Market Expertise Apply advanced knowledge of California Personal Injury lien laws, settlement processes, and payer practices to develop effective...