WEOKIE Federal Credit Union
Oklahoma City, OK
POSITION DESCRIPTION Title: Plastic Card Remediation Specialist Updated: 8/20/2026 Page Break The Plastic Card Remediation Specialist plays a critical role in protecting WEOKIE from financial and reputational risk by managing plastic card disputes, ensuring compliance with Regulation E, and supporting fraud prevention efforts. This position serves as a subject matter expert for internal teams and provides guidance on risk-related issues involving plastic cards. Dispute Resolution: - Investigate and resolve plastic card disputes in compliance with Regulation E and Visa/MasterCard rules. - Accurately balance general ledgers associated with dispute processing. - Act as an escalation point for complex member issues related to plastic cards. Risk Analysis & Reporting: - Analyze transaction data to identify patterns, trends, and potential fraud risks. - Maintain...