Interra Credit Union
Goshen, IN
WHAT YOU WILL DO EVERYDAY
As a Fraud Specialist II you independently support the Credit Union’s fraud prevention efforts through investigation, analysis, and resolution of moderately complex fraud matters. This role develops specialized expertise in either account fraud or card fraud while continuing to support both areas as needed. The position serves as a trusted resource to members and employees and applies sound judgment to identify risks, support regulatory compliance and mitigate fraud losses.
Direct Reports: None
HOW YOU WILL MAKE AN IMPACT
45% Fraud Case Investigation, Analysis, and Loss Mitigation. Serves as a resource to members and employees regarding moderately complex account fraud, card fraud, scam activity, fraud prevention, and account security concerns. Reviews, analyzes, investigates, and resolves moderately complex fraud cases within assigned specialty areas. Evaluates suspicious activity, identifies potential fraud patterns or trends,...