Interra Credit Union
Goshen, IN
As a Fraud Specialist II your primary responsibilities will center around one of two fraud specialties, account fraud or card fraud. You will be responsible for mitigating risk and minimizing loss by investigating moderately complex alleged and identified fraud against the credit union and its members. Provides telephone customer service support and assistance to members and employees in regards to debit card, account, and fraud questions. Responsible for the analysis and investigation of suspicious accounts, transactions, various fraud and card related activity alerts, reports or inquires from members or credit union staff. Accountable for the detection, prevention, and investigation of fraudulent, illegal or improper activities by internal or external means. Identifies fraudulent activity and trends at an early stage to minimize losses. Direct Reports: None
HOW YOU WILL MAKE AN IMPACT
40% Performs duties of Fraud Specialist I, when applicable, and provides...