Chubb
Chattanooga, TN, USA
JOB DESCRIPTION Role Overview: Chubb Benefits is looking for a Customer Experience (CX) Data Analyst to be an integral part of CX Transformation. In this role, you'll leverage your keen analytical skills, curiosity, and ability to identify both impact drivers and data patterns, connecting the data itself to business objectives in a meaningful way. These insights will directly influence how we engage with and support our customers, brokers, and agents each day. We want to tap into your passion for data and your ability to connect and synthesize it to provide insight into business operations. With us, you'll have the opportunity to translate complex data analytics into actionable insights that business leaders leverage to support and grow our customer experience. Our mission is to build a culture of customer-centric, digital-first transformation. In this role, you will: Develop an understanding of business objectives, risks, issues, and opportunities to ensure research...