Popular Bank
New York, NY, USA
Position Title: Operations Analyst Date: Mar 25, 2026 Location: New York, NY, US, 10004 Company: Popular Bank Business Operations Mgmt. We are currently searching for an Operations Analyst to join our dynamic team! The Operations Analyst performs day-to-day back-office operational processes that support retail and commercial banking, mortgage, insurance, and securities. The role also reviews data, monitors SLAs, and identifies trends to support risk mitigation and process efficiency. In this position, you will: Process Review and SLA Monitoring Support monitor SLAs across designated departments and escalate non-compliance when identified. Support departmental processes review to identify opportunities for efficiency and improvement. Data Review, Analysis, and Risk Identification Identify trends, recurring issues, anomalies, and operational risks. May conduct trend analysis including pattern detection in fraud-related claims. Escalate...