Monadnock Family Services
Keene, NH
Monadnock Family Services Description:
POSITION SUMMARY The Patient Accounts Representative is responsible for the administration, coordination, and follow-up of self-pay and patient account functions within the agency’s Revenue Cycle Department. This role serves as the primary internal resource for client account inquiries, payment arrangements, self-pay billing processes, and related account maintenance activities. The Patient Accounts Representative supports the financial integrity of the organization while promoting a respectful, client-centered approach consistent with the mission and values of a Community Mental Health Center (CMHC). Responsibilities include management of patient statements, payment collection processes, financial assistance coordination, account follow-up, and collaboration with internal departments to resolve billing concerns. The role ensures compliance with CMHC He-M standards, Medicaid and Medicare regulations, HIPAA requirements, and agency...