Blue Federal Credit Union
Cheyenne, WY, USA
At Blue, we discover pathways to realize your possibilities! Our Insurance Specialist provides on-site representation and administration of the day-to-day operations of the Collateral Protection Program, the Total Loss Claims Program, and other product lines for assigned financial institution(s).
Major Duties and Responsibilities
Ensures efficient and effective operation of the Collateral Protection Insurance Program and the Total Loss Claims Process, including the cancellation of all applicable ancillary products. Continually evaluates programs for end user satisfaction and improvement opportunities.
Oversees inbound and outbound communication (email, phone, etc.) with both internal and external parties regarding current loans, insurance needs, or questions relating to the programs overseen by the Insurance Specialist. Documents interactions in designated programs only to ensure the information is available and easily located.
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