2 program resource specialist jobs found

JOB DESCRIPTION The Underwriting Support Team Specialist supports the business goals of the Underwriting Support Team. This role will specifically support the ITV Team but is subject to change depending on the needs across the Underwriting Support Teams. The team utilize the Oden PT system, Masterpiece Real-Time, IMS, PLS, @Work, RiskID, PLUW, Portrait/PLS Notes and on-line resources to support the servicing of established business. The UST Team Specialist processes a diverse number of requests that require various levels of analytical skills from both internal/external business partners. Key Responsibilities: Support the ITV Team by acting as a resource/Subject Matter Expert. Demonstrate independent decision making, critical thinking, and handle escalated issues in the absence of manager. Assist Manager with completion of training for new hires and experienced representatives. Prepare/Maintain daily/weekly/monthly/quarterly administrative reports, such as...

Job Classification: Operations - Insurance Operations The Disability Claims Specialist (DCS) is accountable for direct support of the Team Lead on the claim team ensuring optimal claims handling and timely, accurate decisions of the claim team. This role is part of our leadership team in the claim organization. In addition, the role requires but is not limited to the following skills: Provides guidance and technical support to the claim team to ensure, timely and accurate decision for our customers. Displays behaviors of engagement and problem solving on a consistent basis resulting in the team's increased efficiency and high quality claims management for the benefit of the overall customer experience. Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers. Demonstrated ability to lead others to improved effectiveness through coaching, feedback, and problem solving. Collaborates effectively across team and organization to...