Chubb
O'Fallon, MO
JOB DESCRIPTION DUTIES AND RESPONSIBILITIES Provide superior customer service to all internal/external business partners Assume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional manner Responsible for the issuance of personal insurance new business, endorsements and renewal policies. Demonstrate the ability to analyze information to make appropriate decisions and solve problems Maintain basic knowledge of P&C principals and company products while following basic underwriting guidelines Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries. Maintain established levels of productivity and quality standards within a fast-paced environment. Process assigned work within the established time frames QUALIFICATIONS Strong customer service skills including oral and written communication Knowledge of customer service principles and...