4 patient access specialist jobs found

Nemours is looking for a compassionate, detail‑oriented Financial Family Medicaid Specialist Advocate to support families as they navigate the financial side of their care. Applicants must have hospital based financial counseling/Medicaid enrollment experience to be considered. Utilizing high-level customer service, healthcare finance knowledge, and excellent communication skills, the Financial Family Advocate will facilitate, educate, and communicate to patients/families about the financial aspects of seeking treatment at Nemours. Work involves conducting face-to-face interviews, gathering, assembling, and reviewing sensitive information supplied by applicants, relevant to the initial and on-going Nemours Financial Assistance and Medicaid Programs. The Financial Family Advocate will work directly with insurance carriers or with internal insurance verification personnel to determine benefit level, coordination of benefits, coinsurance and deductible amounts and communicate...

The Access Specialist II - Serves as a liaison between the provider and the patient to ensure patients' access needs are met timely. This is a versatile position that supports provider activity at Nemours Children's Hospital, Delaware and our partner hospitals/locations by processing scheduling requests from patient families or Nemours providers via fax, email, or web portal, daily completion of reports and work queues to ensure quality standards are met, and receiving incoming calls from patients/providers via telephone. The Specialist performs registration and insurance verification activities in accordance with established hospital and departmental policies and procedures, and ensures timely creation of a patient encounter. This position works with partner hospitals, off-site office locations, community and Nemours primary care providers, and families to obtain the necessary information required for accurate registration and insurance verification. In addition, the Specialist...

The Access Specialist III supports the Otolaryngology Department as a liaison between the provider and the patient to ensure patients' access needs are met timely. This is a versatile position that supports provider activity at Nemours Children's Hospital, Delaware, and our partner hospitals/locations by processing scheduling requests from patient families or Nemours providers to ensure quality standards are met. The Access Center Specialist III schedules specialty appointments and is responsible for obtaining and entering accurate demographic insurance information for all encounters. The role performs registration and insurance verification activities in accordance with established hospital and departmental policies and procedures and ensures timely creation of a patient encounter. The Access Specialist III is required to discuss financial obligations with patient families and collect when appropriate. The Access Specialist III is required to provide superior customer service...

The Access Specialist II - Serves as a liaison between the provider and the patient to ensure patients' access needs are met timely. This is a versatile position that supports provider activity at Nemours Children's Hospital, Delaware and our partner hospitals/locations by processing scheduling requests from patient families or Nemours providers via fax, email, or web portal, daily completion of reports and work queues to ensure quality standards are met, and receiving incoming calls from patients/providers via telephone. The Specialist performs registration and insurance verification activities in accordance with established hospital and departmental policies and procedures, and ensures timely creation of a patient encounter. This position works with partner hospitals, off-site office locations, community and Nemours primary care providers, and families to obtain the necessary information required for accurate registration and insurance verification. In addition, the Specialist...