Prudential Ins Co of America
Newark, NJ, USA
Job Classification: Sales - Sales About Prudential For 150 years, Prudential has empowered customers and their families to grow and protect their wealth. We're recognized for our integrity and our commitment to delivering on our promises. Senior Account Specialist - Disability Claims Who We're Looking For You thrive in a fast-paced, customer-first environment-balancing empathy with data-driven action. As a trusted partner to our key Group Insurance clients, you combine deep product knowledge with digital fluency to deliver seamless, high-impact experiences. What You'll Do Role will be required to Support Disability and Absence Products Serve as the primary escalation and solutions partner for a flagship client, driving resolution and continuous improvement across the end-to-end claims journey. Lead root cause analysis after escalations, update SOPs, and champion best practices to prevent future issues. Analyze trends using customer feedback tools...