17 operator jobs found

JOB DESCRIPTION Role Summary The Vice President, Premium Audit is the executive leader responsible for the strategic direction, operational execution, and compliance of the Premium Audit department. This role oversees a high-volume operation comprising a carefully calibrated mix of internal staff and external BPO vendors to ensure policyholder exposures are accurately captured and reported. The VP serves as the critical bridge between Underwriting, Actuarial, and Finance, ensuring the integrity of the company's top-line revenue. Strategic Operational Leadership Defines and drives the enterprise-wide audit strategy, optimizing the delivery mix across physical, virtual, and self-audit channels. Define the enterprise audit strategy, including the optimal mix of physical, virtual, and self-audits to maximize ROI and minimize customer friction. Lead large-scale transformational initiatives, such as migrating to automated audit workflows or integrating predictive analytics...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

We are seeking a Personal Lines Underwriter who is responsible for making decisions on the acceptability of insurance risks through the application of various underwriting and risk selection techniques.  This position also assists in the management of assigned agents. This is a hybrid role reporting to the Harrisburg, PA office.  POSITION COMPETENCIES Business Acumen Negotiation  Results Oriented  Time & Priority Management Decision Making  ESSENTIAL DUTIES AND RESPONSIBILITIES Communicate underwriting decisions, techniques, and interpretation of policy forms and coverages with agents. Document the underwriting file for all referred risks, including the actions taken, reasons for exception made, and any follow-up diary needed. Communicate to the Underwriting Manager and Territory Manager any underwriting quality or integrity concerns with individual agents. Provide input to the Branch Management team about individual agency underwriting performance. (i.e.,...

JOB DESCRIPTION The Senior COG Reinsurance Billing Analyst owns XOL billing and complex QS billing production for assigned programs within the Billing tower, reporting to the COG Reinsurance Billing Lead. This role operates with minimal day-to-day oversight, exercising independent judgment on complex calculation and billing processes. Responsibilities Calculate Reinsurance Transactions: Calculate and register reserve, loss, & premium adjustments based on reconciled data and application of appropriate contract wording. Prepare billing statements and adjusting entries as necessary to ensure correct P&L for both reporting and billing purposes. Excess of Loss (XOL) statements : Prepare and distribute XOL billings, meeting contractual timeframes, liaising and coordinating with regional reinsurance/finance teams on shared programs, and acting as a key point of contact for certain strategic reinsurers which require advanced reporting and query resolution. Quota...

These positions investigate, evaluate and dispose of assigned claims in a timely manner in order to achieve best practices type settlements within legal statutes, policy provisions and Company and/or client guidelines.  Candidates may reside in any of the approved hiring markets, provided they can report to our Harrisburg, PA, Pittsburgh, PA or Waukesha, WI office on a hybrid basis.  ESSENTIAL DUTIES Initiates self-development and training, in order to improve upon, maintain or acquire skills prescribed as promoting professional and personal growth in claims handling  Properly identifies and pursues subrogation, contribution and salvage opportunities when available, in order to reduce or recover the amount of payment. Uses appropriate, tactful and complete communications, in order to ease negotiations, develop rapport and project a positive corporate and personal image. The ability to handle claims involving more complex coverage and liability issues; may also require...

The Senior Commercial Lines Territory Manager serves as a liaison between the company and agents, and acts as a relationship manager for our agents, regional underwriting team and corporate departments.  Incumbent is responsible for all commercial lines agency planning and agency management initiatives for assigned agents, to include providing collaboration and support to Underwriters and RVPs on small business, mid-market renewal decisions, and other branch initiatives. The Senior Commercial Lines Territory Manager is also responsible for the direct underwriting of mid-market new business as well as growth objectives for assigned commercial lines agents. Incumbent evaluates the strengths and weaknesses of assigned agents and facilitates new business action plans that drive profitable commercial lines growth in both premium volume and policy count. To leverage new business, the Incumbent provides necessary training to ensure assigned agents are familiar with Penn National Insurance...

JOB DESCRIPTION Our award-winning Claim Department has an exciting career opportunity for an individual who enjoys independent problem solving and utilization of their interpersonal and collaboration skills to build relationships with insureds, agents and internal business partners. The Claims Vice President role is focused on claim execution and outcomes, best practices development, and in building strategic capabilities (knowledge, processes, resources, etc.). Key aspects of the job include being responsible for the day-to-day operation of our Accident & Health Claims Department functions to produce exemplary results via our Direct Handle adjusters and our TPA/MGU/MGA partnerships, as well as serving as a subject matter expert regarding all claims and claims functions. The Claims Vice President will be responsible for driving claims performance specifically focusing on claims loss cost, frequency, and allocated loss adjustment expenses. The Claims Vice President joins...