Liberty Federal Credit Union
Evansville, IN, USA
Liberty FCU, a full-service credit union, is currently seeking a Card Services Fraud Specialist to join the Card Services team. This position will be held in our Operations Building located at 4601 Theater Drive, Evansville, IN. Candidates must possess excellent member service skills, professionalism, and confidentiality. Previous experience with debit/credit card dispute and charge back services is preferred. Applicants must be willing to work Saturdays and evenings when necessary. If interested, please proceed by clicking Apply. Duties and Responsibilities: Process and monitor debit and credit card fraud. Receive, review, and research fraud/dispute paperwork, including working with merchants and members for resolution. Monitor reports from card processor for new cases. Monitor existing cases and review closing documents provided by card processor. Maintain multiple tracking logs and update as needed. Develop and maintain a working relationship with card processor to...