9 it support technician jobs found

JOB DESCRIPTION Premium Audit Technical Assistant I (PATA I) The Premium Audit Technical Assistant I is an entry-level position within Chubb Premium Audit. This role is both internally and externally facing, involving direct communication with brokers and clients. The PATA I is responsible for key tasks such as audit assignments, email communications, audit completion check-ins, audit workflow management, and administrative updates to our inventory systems. This position requires a high degree of concentration, quality, accountability, and the ability to work effectively within a team. Job Functions: Complete workflow for the assignment process, including reviewing notes and assignment systems for deviations to ensure audit assignments are accurate. Update or overwrite automatic assignments when instructions change. Prepare audit assignment packages, which may include rating information, applicable endorsements, loss runs, WCRIB Inspection reports for audit staff, or...

JOB DESCRIPTION Chubb Personal Risk Services is seeking a Personal Lines Manager for the Phoenix branch. The Personal Lines Manager will be an integral part of a team with responsibility for profit, growth, retention, and expansion of Chubb's personal insurance portfolio in the Arizona branch. The manager accomplishes these goals through effective agency management, developing and leveraging strong agency relationships, and effectively positioning Chubb as the High-Net-Worth carrier of choice. The manager is also expected to cultivate prospects and work with agents and internal constituents to shepherd them through the sales process. The manager will have the opportunity to work with world-class agents and develop a territory with large High Net Worth personal lines accounts. This position will be based in the Phoenix, Arizona area, and manages agency relationships across the state of Arizona. The Personal Lines Manager will report directly to the SVP, Regional Sales...

Job Classification: Operations - Insurance Operations At Prudential, we make lives better by solving the financial challenges of our changing world. Bring your experience and unique insights to a collaborative culture focused on meeting our customer needs! Enabling Solutions is transforming our Enterprise-wide operating model to be a customer-obsessed organization that inspires all our employees to be bold and better in all that we do. The U.S. Back Office Customer Service (BOCS) organization is seeking a Claims Examiner to join our Group Life Claim Team of Beneficiary Fulfillment on our Specialized Client Concierge Team. Our Concierge Team strives to be customer obsessed by providing a "white glove" service throughout the life of the claim. This involves making outbound calls and providing a proactive approach to bring resolution to each claim. This is a high touch service model where you will be interacting daily with beneficiaries and families during a difficult time of loss....

JOB DESCRIPTION Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. As a Chubb claims professional, you'll play a meaningful and collaborative role in helping clients, whether an individual or a business, recover when bad things happen. When things are at their worst, claims team members are at their best. This means Chubb claims professionals work with empathy, integrity, and our legendary attention to detail to make our clients whole. Our Chubb Associate Claims roles offer growth opportunities and serve as a foundation for a career in insurance, while being supported by our experienced team members. By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey. Our two-year program is designed to accelerate your development, enhance your network, support you in reaching your...

JOB DESCRIPTION This is a role focused on technical claim handling for Chubb's Commercial TPA Casualty Claims with emphasis on the Public Entity segment. In this role, you will be responsible for investigating, evaluating, and resolving claims on behalf of public sector clients, including municipalities, counties, school districts, and other government entities. You will serve as a subject matter expert and resource for both internal teams and external clients, providing guidance on complex coverage and claim issues. This role will include auditing functions to ensure claim quality and compliance, as well as manage reinsurance and coordination for applicable claims. The candidate will require strong analytical skills, knowledge of governmental immunities and tort law, and the ability to manage complex claims involving public exposure. This position may require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent...

JOB DESCRIPTION Chubb's Personal Risk Services Operations Division provides industry leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated Personal Lines Account Executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS' growth and retention by counseling successful individuals and families on their insurance coverage. This role focuses on delivering exceptional service, ensuring seamless policy management, fostering long-term relationships, and driving sales growth through effective cross-selling and upselling. Key Responsibilities: •Serve as a trusted advisor for Chubb clients, assessing insurance needs and providing tailored solutions. •Proactively identify...

JOB DESCRIPTION Reporting to the AVP - Contact Center, this position will support the efficient handling of claim related inbound calls, electronic claim volume and will assist the Claims leadership team in ensuring the highest levels of services are delivered. Included in this role are formal leadership responsibilities and expectations for the success of the unit and quality of their work. Utilize available contact center technology to maximize efficiencies and capabilities. MAJOR DUTIES/RESPONSIBILITIES OF THE JOB: Deliver a level of customer service and responsiveness that differentiates Chubb from its competitors Ensuring staff is available for phone calls and meeting Average speed of answer goal of 25 seconds Reviewing inquiry and First Notice of Loss (FNOL) submissions via electronic channels, and directing your team to process items within our service level agreements (SLA) Monitoring team performance and recognizing training opportunities; scheduling training...

JOB DESCRIPTION The Premium Audit Technical Assistant I is an entry level position with Chubb Premium Audit that is both internally & externally facing - with direct communication with brokers & clients. The PATA I is responsible for these primary tasks: audit assignments, email communications, audit completion check-ins, audit workflow management and administrative updates to our inventory systems. This position requires a high degree of concentration, quality, accountability and ability to work well within a team. Job Functions: Complete workflow for the assignment process. This includes checking notes and assignment system for deviation to ensure audit assignment is accurate. Overwrite automatic assignments when assignment instructions are updated. Complete audit assignment packages; which may include rating information, applicable endorsements, loss runs, WCRIB Inspection reports for audit staff or communication to audit vendor. Administration of various...

JOB DESCRIPTION The Senior Instructional Designer will be accountable for managing the design and development of innovative training programs through the creation of facilitator-led and online training content. All candidates must have experience in instructional design methodology, curriculum design, training needs analysis, and eLearning development. Strong project and relationship management skills are required. Strong skills working in a team-based work environment as well as independently are important. This role is responsible for ensuring instructional design standards along with the use of technology evolve to meet the needs of today's learners. Responsibilities: Partner with business leaders to identify and assess critical business skills and knowledge required for both new hires and existing employees Collaborate with key stakeholders, business units, and subject matter experts to review claims processes and procedures, ensuring learning solutions are...