Chubb
Spokane Valley, WA, USA
JOB DESCRIPTION Essential Job Duties and Responsibilities: Coordinates the work of department personnel by planning and directing work assignments, interpreting and communicating policies and procedures to department staff, recommending personnel actions (for example, promotions, disciplinary actions, etc.) Develops and organizes the workflow through the department. Monitors processing deadlines and work output of the department to ensure that processing deadlines are met. Trains new and existing staff about department procedures, programs and system changes. Monitors work performance of staff to ensure that company procedures are followed. Analyzes and resolves work problems and assists staff in solving work problems. Informs supervisor and management personnel of status and concerns of department. Monitors new software releases and upgrades to ensure proper use and utilization. Coordinates the updating and maintenance of procedure manuals and guidelines....