Chubb
Tampa, FL, USA
JOB DESCRIPTION Major Duties & Responsibilities: Review initial notice of claim to determine coverage validity and eligibility for streamlined processing. Identify appropriate actions for cases with questionable or absent coverage. Assign work to Claims Representatives and delegate settlement authority in collaboration with the Claims Vice President or Unit Manager. Retain higher settlement authority for complex cases and refer matters beyond scope to Unit Managers. Supervise investigations and oversee the settlement or disposition of claims, ensuring prompt contact with insured parties and claimants, timely investigations, and fair settlements. Establish and review loss reserves to accurately reflect the company's obligations, making adjustments as necessary. Settle claims directly as needed, based on office size, territory, and workload. Evaluate the performance of Claims Representatives on open cases and at regular intervals, providing guidance and identifying...