Prudential Ins Co of America
Fort Washington, MD, USA
Job Classification: Operations - Insurance Operations Annuity Claims Examiner (Remote) Job Summary The Annuity Claims Examiner is responsible for end-to-end processing of annuity death claims, ensuring timely, accurate, and compliant benefit payments. This role works in a fast-paced, highly regulated environment and requires strong judgment, attention to detail, and clear, empathetic communication with beneficiaries and advisors. The role also uses technology-including AI tools such as Copilot-to improve productivity, quality, and customer outcomes as processes evolve. Key Responsibilities Process annuity death claims from initial notification through final payment, including beneficiary validation, documentation review, adjudication, and payment authorization Validate contract provisions, ownership, beneficiaries, and required documentation to achieve good order Determine claim eligibility and settlement options in accordance with policy/contract terms Ensure...