2 jobs found

Systems Specialist I The Security Specialist I provides continual technical support to support Programs and Projects during periods of high activity such as the refresh of mobile devices, laptops, routers, switches, de-commissioning and stand up of new initiatives throughout the organization. In addition, from time to time, our government customer User Support Organization will require Help Desk assistance and on-site Field Office assistance. Responsibilities : Technical support for User Support programs such as Mobility and related projects based on program and project management outcomes and processes Review and update existing knowledge articles, identifying and addressing areas of deficiency for user self-help/assistance Create new technical support documentation and user self-help documents Ensure knowledge articles and guidance for the User Support community are current, complete and organized for quick retrieval to assist IT specialists in resolving or...

Office Management Specialist Summary The Office Management Specialist provides support to the Department of State's Bureau of African Affairs and reports to the Program Manager. The position is 100% on-site. Essential Duties and Responsibilities Managing the pertinent office within the Bureau of African Affairs to include scheduling for special events and travel Monitors clerical, administrative and secretarial responsibilities and tasks among office staff Allocation of resources to enable task performance Work with the Africa Bureau Executive Support Office to enhance all areas of office support Serve as the assistant office information manager by arranging and scheduling meetings or appointments, organizing and preserving paper and computer files, managing special projects, handling travel arrangements, performing research, and distributing information through the use of telephones, mail, and e-mail. Must be able to represent the front office with tact...