Morrison & Foerster LLP
San Francisco, CA, USA
End User Support Analyst Req ID: 5774 Position Type: Information Technology Job Overview At MoFo, we couldnt write our own success story without yours. Ready to write your story? Join MoFo as a END USER SUPPORT ANALYST on our Information Technology team! This role is based in Boston https://www.mofo.com/offices ABOUT THE ROLE The End User Support Analyst, directed by departmental objectives and priorities, troubleshoots application and hardware issues and provides solutions from inception to successful resolution. Provides support for attorneys and staff for all technology-related needs. Performs offsite meeting and/or trial-site setups and support as needed. Collaborates closely with firmwide and office-based Information Technology groups, attorneys, staff, and vendors. Ensures client service and satisfaction are attained in all areas of the position. End User Support Provide advanced troubleshooting for desktop...