4 shift leader jobs found

Birmingham, AL, USA Full time R26_0000010300 POSITION SUMMARY - The primary function of all Motion IT roles is to provide the field with what they need to move units while safeguarding the security and integrity of Motion's IT environment. Reporting directly to the Sr. IT Support Manager, the IT Support Supervisor oversees daily workflow for, and the functional management of a diverse team of 20+ onsite and remote IT professionals charged with supporting 10k+ users and 40k+ endpoints across North America. Key responsibilities include: Working and managing priority and escalated IT incidents to resolution Managing workflow and staffing levels across multiple shifts to ensure adequate coverage and promote optimal response time to reported IT issues and requests Data Analytics: Build, monitor, report and leverage metrics to gauge individual and team performance, identify opportunities for improvement and, ultimately, the distance between Motion IT Support and...

Birmingham, AL, USA Full time R26_0000011446 IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run the primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and resolving a wide range of IT issues. JOB DUTIES Develops knowledge of technical support solutions and learns to identify more unusual problems with desktop, laptop, and networked systems. Fields IT Support calls and tickets. Provides IT Support and Onboarding related tasks and projects. Research, documents, and troubleshoots advanced issues. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree and zero (0) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Proven ability to operate as a...

voestalpine Railway Systems Nortrak LLC       Join Our Team at voestalpine Railway Systems Nortrak!   Embark on a rewarding career journey with voestalpine Railway Systems Nortrak, North America's premier designer and manufacturer of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are committed to delivering quality products and services, including rails, turnouts, fastening systems, signaling technologies, and monitoring solutions. Operating with a presence across Canada, the US, and Mexico, we prioritize the well-being of our people, global mobility, and sustainability and innovation. Our people are the foundation of our success. Skilled, motivated, and results-driven individuals shape our culture demonstrating our core values of Respect, Responsibility, Curiosity, Courage, Passion, and Diversity each day....

voestalpine Railway Systems Nortrak LLC Join Our Team at voestalpine Railway Systems Nortrak! Embark on a rewarding career journey with voestalpine Railway Systems Nortrak, North America's premier designer and manufacturer of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are committed to delivering quality products and services, including rails, turnouts, fastening systems, signaling technologies, and monitoring solutions. Operating with a presence across Canada, the US, and Mexico, we prioritize the well-being of our people, global mobility, and sustainability and innovation. Our people are the foundation of our success. Skilled, motivated, and results-driven individuals shape our culture demonstrating our core values of Respect, Responsibility, Curiosity, Courage, Passion, and Diversity each day. This commitment is more than...