G&J Pepsi-Cola Bottlers, Inc.
Columbus, OH, USA
IT - Intern (High School Student Internship Program) The IT Support Intern provides end-user support by answering calls, resolving issues and providing exceptional customer service so the Company can achieve its sales and profitability goals. Performs preventative maintenance for PC hardware including antivirus updates, Windows updates, Microsoft Office updates and physical maintenance. Ensures proper inventory tracking and disposal of equipment. Ensures proper tracking of support issues and provides solution and ad-hoc training to users Works with IT Tier-3 engineers & project management for the completion of defined project tasks and deliverables Performs laptops, desktop, and hardware installs; works with management and corporate leadership on projects and priorities as directed. Ensures that company policies, standards and procedures are met, followed and maintained in accordance with established company policy (e.g. OSHA and safety compliance,...