6 senior recruiter jobs found

Job Description: This role supports a dedicated support team, and applicants must reside in Washington state. Serve as the final escalation point for highly complex, visible, and sensitive client technical issues, applying expert-level judgment and creative problem-solving to drive resolution. Provide advanced troubleshooting and support for data-driven applications, relational databases, networking protocols, APIs, Java, Linux, and related enterprise technologies. Act as a Customer Support liaison during pre- and post-implementation phases, ensuring technical readiness, continuity of support, and alignment with customer usage and requirements. Partner with internal product, engineering, and support teams to communicate customer needs, support emerging technology rollouts, and develop scalable support processes and standards. Provide work leadership, technical guidance, and mentorship to less senior support staff; receive and manage complex escalations from Tier 2...

Job Description: This role supports a dedicated support team, and applicants must reside in the state of Oregon. Serve as the final escalation point for highly complex, visible, and sensitive client technical issues, applying expert-level judgment and creative problem-solving to drive resolution. Provide advanced troubleshooting and support for data-driven applications, relational databases, networking protocols, APIs, Java, Linux, and related enterprise technologies. Act as a Customer Support liaison during pre- and post-implementation phases, ensuring technical readiness, continuity of support, and alignment with customer usage and requirements. Partner with internal product, engineering, and support teams to communicate customer needs, support emerging technology rollouts, and develop scalable support processes and standards. Provide work leadership, technical guidance, and mentorship to less senior support staff; receive and manage complex escalations from Tier 2...

Job Description: This role is for a dedicated West Coast support team, and applicants must be residents of Washington, Oregon, Idaho, Nevada, or Arizona. Own complex customer issues from initial assignment through final resolution; serve as the primary contact for high-priority and escalated cases, including executive-level escalation calls and customer-facing meetings. Troubleshoot highly complex technical issues spanning databases, APIs, web services, networking, cloud platforms, ERP integrations, authentication, security, and infrastructure components; perform root cause analysis and validate corrective actions and production workarounds. Support complex Vertex product functionality and configuration issues; troubleshoot ERP, eCommerce, and third-party integrations; analyze end-to-end transaction flows across customer systems and Vertex platforms. Lead technical investigations during critical incidents and production-impacting events; develop recovery and mitigation...

Job Description: This role supports a dedicated support team, and applicants must reside in the state of Nevada. Serve as the final escalation point for highly complex, visible, and sensitive client technical issues, applying expert-level judgment and creative problem-solving to drive resolution. Provide advanced troubleshooting and support for data-driven applications, relational databases, networking protocols, APIs, Java, Linux, and related enterprise technologies. Act as a Customer Support liaison during pre- and post-implementation phases, ensuring technical readiness, continuity of support, and alignment with customer usage and requirements. Partner with internal product, engineering, and support teams to communicate customer needs, support emerging technology rollouts, and develop scalable support processes and standards. Provide work leadership, technical guidance, and mentorship to less senior support staff; receive and manage complex escalations from Tier 2...

Job Description: This role supports a dedicated support team, and applicants must reside in the state of Arizona. Serve as the final escalation point for highly complex, visible, and sensitive client technical issues, applying expert-level judgment and creative problem-solving to drive resolution. Provide advanced troubleshooting and support for data-driven applications, relational databases, networking protocols, APIs, Java, Linux, and related enterprise technologies. Act as a Customer Support liaison during pre- and post-implementation phases, ensuring technical readiness, continuity of support, and alignment with customer usage and requirements. Partner with internal product, engineering, and support teams to communicate customer needs, support emerging technology rollouts, and develop scalable support processes and standards. Provide work leadership, technical guidance, and mentorship to less senior support staff; receive and manage complex escalations from Tier 2...

Job Description: Associate Technical Solutions Analyst Multiple positions are open for recent Master's degree graduates with relevant hands-on experience gained through co-ops, internships, graduate projects, or early-career professional work. Support the analysis, troubleshooting, and resolution of complex client technical issues, using critical thinking, sound judgment, and collaboration with more senior team members to drive issues toward resolution. Serve as a customer-facing technical resource during pre- and post-implementation activities, developing strong product and technology knowledge to provide effective ongoing support. Troubleshoot issues across data-driven applications, relational databases, XML sources, APIs, web services, and enterprise technology environments, with guidance and training provided as needed. Build working relationships with internal teams and external customers while continuing to strengthen technical, communication, and problem-solving...