MidAmerican Energy Company
Des Moines, IA
Position Title: Customer Operations Spclst-Field / Sr Customer Operations Spclst-Field Location: Des Moines, IA, United States Description: This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on their level of experience and depth of expertise. Customer Operations Spclst-Field: The customer operations specialist serves as a subject matter expert providing insight into meter reading, meter utility work, and customer service policies, procedures, systems, and programs. The position serves as a primary frontline resource providing support to the supervisor and guidance and work direction when the supervisor is out of the office. The position provides research for complex situations and works on special projects as assigned. Knowledgeable of compliance and standards for environmental, electric and gas per company and regulatory for customer and employee safety. Assists field employees by providing technical support...