Avidia Bank
Hudson, MA
Avidia Bank Equal Employment Opportunity/M/F/disability/protected veteran status Description:
This is a part-time role, 5 days/25 hours per week, from 11:00 AM - 4:00 PM. Position Overview: Provide phone-based customer service to deposit customers of the bank. Identify opportunities to educate customers regarding additional services and delivery channels that add convenience for the customer. Identify opportunities to refer customers to sales partners for products and services that enhance the quality and convenience of the customer relationship. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Provide customers with requested information, answer questions, and resolve issues in a timely and efficient manner....