Eastern Michigan University
Ypsilanti, MI
Title: Coordinator, Student Business Processes
Employee Classification: PE - Professional/Technical Exempt
Pay Grade: PT 08
Division: Business and Finance
Subdivision: Controller
Department: Business and Finance
Campus Location: Main Campus
General Summary
Plan and supervise administrative, operational, and technical activities with moderate authority to make commitments on behalf of Student Business Services. This may include tracking and monitoring student refunds, billing, student concerns, and processing in various vendor/partner computer applications.
Principal Duties and Responsibilities
Coordinate system software upgrades and modifications as they relate to Eagle Card, Touchnet, Blackboard, Ellucian Banner, and all other Student Business Services partner computer applications.
Serve as liaison between Eastern Michigan and all 3rd party software vendor partners.
Identify, document and troubleshoot application related issues...