$47,000 - $70,000 yearly
Fortis Industries, Inc. DBA - LTS, Inc.
Huntsville, AL
IT Support Specialist Location: Huntsville, AL (Preferred) ; Atmore, AL; Washington, DC Metro; or Remote Position Summary PCI Federal Services is seeking an IT Support Specialist to provide responsive, professional technology support to employees across the organization. This position troubleshoots and resolves hardware, software, Microsoft 365, account-access, endpoint, mobile-device, and connectivity issues for onsite and remote employees. The ideal candidate combines strong troubleshooting skills with excellent customer service and takes ownership of issues through resolution or appropriate escalation. Key Responsibilities Provide end-user support for Windows 11, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, and related business applications. Troubleshoot laptops, mobile devices, printers, peripherals, software, TCP/IP, DNS, DHCP, Wi-Fi, VPN, and general connectivity issues. Perform routine Microsoft Entra ID user and group administration,...