B Technology
Austin, TX
*Job Summary* B Technology, LLC is looking for an enthusiastic, well-qualified individual to fill the Computer Support Specialist position and to join our team of qualified, talented individuals. The Computer Support Specialist assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Aids users and organizations using computer software or equipment. Properly diagnoses problems and guides users through problem resolution. Sets up, image or repairs computer equipment and related devices. Trains users to utilize new computer hardware or software, including printing, installation, word processing, and email. Responds to phone, web, fax and email requests for assistance using remote tools and automated trouble ticketing system. Makes site visits to provide touch labor. Provides account management. *Job Requirements:* Essential Duties and Responsibilities: (Not listed in order...