Pima Community College
Tucson, AZ, USA
The Information Technology (IT) Manager is responsible for providing technical leadership for ongoing application support and project participation. This position leads a team of Analysts that 1) keeps our applications up and functioning as expected, 2) leads on-going minor enhancements as appropriate, and 3) oversees participation in projects as required. This position will focus on (but is not limited to) supporting our Administrative and Back Office functions.
The work schedule for this position is flexible and may include working evenings and weekends.
Duties & Responsibilities
Manages a team of individuals through support activities and support-related projects, updates, upgrades, etc. Guides them with numerous processes and assists them in developing their skill sets
Assists with ensuring maximum system uptime and availability for all systems within the enterprise
Answers inquiries and resolves problems logged by users or systems personnel, expedites...