$66,000 - $79,000 yearly
Clark University
Worcester, MA
Clark University Location: Worcester, MA Category: Staff and Administrators Job Type: Full-time - Exempt Posted On: Wed Oct 21 2026 Job Description: Basic Function: The Network/Telecom Technician is responsible for maintaining the University's communication infrastructure to ensure reliable and timely service to the Clark community. Primary responsibility for this position is to implement specific changes and daily maintenance of the University's communications infrastructure.
Major Responsibilities:
Provide tier-2 technical and end user support for network and telecommunications incidents and service requests including support for end user laptops/desktops (Windows, MacOS, Linux), mobile devices (Android, iOS), printers, home media devices, game consoles, and other home IoT devices. Also support the connectivity and operation of analog phone connections, VoIP phone systems and handsets, call routing, call groups, auto-attendants, WiFi, wired...