Lakeside Book Company
Owensville, MO
Location: Owensville, MO Salary Range: $58,000 - $70,000, depending on experience Lakeside Book Company is a hiring an IT Infrastructure Technician that provides on-site support for end-users, resolving issues related to PC hardware, software applications, and other IT assets (e.g., LAN, servers, etc.). This role supports the design, procurement, installation, and configuration of IT infrastructure to ensure effective and efficient technology use, including systems such as power, HVAC, LAN, servers, and disaster recovery. The technician is also responsible for asset management of all IT resources within their assigned site(s). What You'll Do Respond to Service Desk referrals and resolve issues related to PC hardware, software, peripherals, or production equipment. Prioritize and track incidents based on severity, urgency, and business impact; escalate highly complex issues to enterprise support groups or vendors as needed. Troubleshoot technical issues...