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PRIMARY PURPOSE: The IT Service Management Training Specialist is responsible for supporting the development, delivery, and continuous improvement of onboarding and training programs for IT Service Management employees. The IT Service Management Training Specialist develops, maintains, and updates training materials; delivers structured small-group and one-on-one training sessions; and evaluates training effectiveness through feedback and performance outcomes. The IT Service Management Training Specialist collaborates with documentation staff, leadership, and subject matter experts to ensure training content accurately reflects current tools, processes, and service management standards, and supports consistent, high-quality service delivery. ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and...

Primary Purpose: The Data Management Analyst II plays a key role in collaboration with data architects, data engineers, key business stakeholders, and subject-matter experts to produce, test, maintain, and improve curated data products that add value to the business. You will apply standards and best practices, including data integrity, effective data literacy, and compliance with data governance and data security requirements. You will continuously reduce risk and improve the value and effectiveness of existing solutions, as well as efficiency of our tools and processes, via training, documentation, visualization, automation, testing, scalability, experimentation, supporting client analysts, as well as mentoring our own new and junior analysts. Additionally, you will actively support client technologists in developing their own reports and data analysis, offering guidance and assistance as needed. This position leverages practical knowledge of data solutions design and...