E-Z Bel Construction
San Antonio, TX, USA
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance...