Excellus Health Plan Inc.
Rochester, NY, USA
Job Description: Summary: The Salesforce Administrator will be responsible for managing the day-to-day operations, configuring Salesforce to fit the company's needs, creating, and managing fields, views, reports, dashboards, campaigns, and other Salesforce objects and functions. This role has a solid understanding of business operations and the analytical capabilities to translate business needs into system solutions. The Salesforce Administrator is responsible for managing and developing the salesforce.com platform to meet the business needs. This role is to ensure the stability and scalability of the system, design and implement new features, and offer support and training to users. Essential Accountabilities: Level I • Manage and maintain the company's Salesforce CRM, including user setup, profiles, roles, and teams, customization of objects, fields, record types, page layouts, and validations. Responsible for system configuration fields, tables, modules and data...