$50,000 - $60,000 yearly
Translucent Services
Reno, NV, USA
*Implementation Engineer, Field Services* Translucent Services is seeking a dedicated and skilled *Implementation Engineer* to join our field services team. In this full-time role, you will be responsible for providing expert on-site installation and upgrade services for data storage platforms to our valued government and commercial customers. This position will primarily support clients within a 200-mile radius of Reno, NV, and will also involve regular air travel for assignments across the United States. You will collaborate closely with our support and account teams, as well as directly with customers, to ensure seamless project execution. *Responsibilities:* * Perform on-site installation and upgrade of 1 to 5U equipment. * Conduct on-site and remote software setup and upgrades. * Document issues and outline next steps for customer and account teams. * Provide on-site walkthroughs and educate end-users on new hardware and software functionalities. * Coordinate effectively...