Zendesk
Madison, WI
Location: Madison, Wisconsin, United States of America | Remote, Colorado, United States of America | Remote, California, United States of America | Remote, Texas, United States of America | Remote, Ohio, United States of America Requisition ID: R34741 Position_Type: Full time Job Description Senior Certification and LMS Administration Specialist Zendesk’s Digital CX team is redefining how customers connect, learn, and grow by pioneering innovative, scalable, and personalized learning experiences through Zendesk Academy. We are seeking a strategic, hands-on Senior Certification and LMS Administration Specialist to lead and scale Zendesk’s global certification programs, manage the LMS infrastructure, and deliver data-driven learning experiences designed for prospects, customers, and partners. This role is critical in shaping Zendesk’s multi-audience certification program by re-imagining certifications in an AI and practitioner-first world, while...