Fairbanks Morse, LLC
Cincinnati, OH
Application Support Analyst Location: Beloit, WI or Cincinnati, OH (prefer onsite, remote possible) Employment Type: Full-Time Department: Information Technology Position Summary The Application Support Analyst will be responsible for providing tier 1/2 technical support, troubleshooting, and maintenance for enterprise and program-specific applications used across the organization. This role serves as a key liaison between end users, development teams, and IT infrastructure staff to ensure application availability, performance, and security in a defense contracting environment governed by strict compliance and data-handling requirements. Key Responsibilities Provide day-to-day support for internal and program applications, including troubleshooting, incident resolution, and root-cause analysis Monitor application performance and system logs to proactively identify and resolve issues Manage and track support tickets through resolution using an ITSM platform...