Avidia Bank
Hudson, MA, USA
Avidia Bank Equal Employment Opportunity/M/F/disability/protected veteran status Description:
The Loan Operations Representative plays a critical role in servicing the Bank’s residential, consumer, and commercial loan portfolios. Primary responsibilities include ensuring timely and accurate maintenance of accounts on core systems, secondary market operations, participating in initiatives to optimize operations, executing core portfolio management tasks, and delivering exceptional service to internal and external customers. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Ensure timely and accurate boarding of new residential, consumer, and commercial loans to core platform: booking, quality control review, exceptions resolution. Performs timely and service-oriented completion of assigned service cases, customer and colleague support requests....