Zendesk
Remote
Location: Remote, Ireland | Remote, Arizona, United States of America | Madison, Wisconsin, United States of America Requisition ID: R34334 Position_Type: Full time Job Description Senior Technical Trainer - Zendesk Job Family Summary As a Senior Technical Trainer at Zendesk, you will expertly deliver technical training on Zendesk’s suite of customer experience products to both customers and internal teams. You will design and execute training programs that address complex use cases across multiple Zendesk products, ensuring customers and employees achieve mastery and maximize product value. Collaborating closely with Zendesk product, content, and customer success teams, you will customize and continuously improve course content. You will conduct engaging classroom and hands-on sessions, assess training effectiveness, and follow through to ensure learnings translate into real-world application. Key Responsibilities Lead and deliver...