Go METRO
Cincinnati, OH, USA
Go METRO Eligibility Specialist
Metro is seekin g an Eligibility Specialist to facilitate the Metro/Access Fare Deal and ADA application and appeals processes. As well as provide administrative and technical support at the assessment center.
ESSENTIAL FUNCTIONS
Facilitate application and assessment process daily for new applicants, Fare Deal Access customers whose eligibility has or is expiring.
Communicate with applicants, agencies, care providers, and organizations that serve people with disabilities concerning eligibility, assessment, and appeals process, as well as provide information on how Access, Fare Deal and Metro Now operates.
Review and process incoming Fare Deal applications, process ID cards as needed.
Maintain databases for both Access and Fare Deal.
Schedule daily Access assessments and orientations as needed.
Facilitate eligibility and appeals process, including correspondence, record...