$45,008 - $69,575 yearly
Transport Management Services
Chattanooga, TN, USA
The Retention Specialist provides the support necessary to help newly hired professional drivers achieve their career goals by managing their expectations from arrival at orientation through the first 90 days (about 3 months) of employment. The primary focus of the Retention Specialist is to aid and provide clear communication to all newly hired professional drivers from their arrival at orientation through their first 90 days (about 3 months) with the enterprise. The Retention Specialist will reach out to his/her newly hired professional drivers weekly to level-set them about their expectations of the enterprise and the enterprise’s expectations of them. Responsibilities Understand the Orientation and activation process and be able to speak confidently to newly hired professional drivers about those processes. Know departmental/company policies and procedures to successfully perform daily activities. Provide ongoing support to Fleet Managers/Driver Managers by...