ConcertoCare
Seattle, WA
ConcertoCare Description:
This is a hybrid position that supports occasional in-person outreach in the Seattle, WA area. 8 am to 5 pm Monday thru Friday PST or MST Monthly Bonus Incentive Competitive Salary Excellent Work/Life Balance 15 days of PTO and 3 Floating Holidays 8 paid holidays yearly Medical, Dental, Vision and 401k As the Patient Engagement Specialist, you will be the first contact for many of ConcertoCare’s patients. In this role, you will serve as a key organizational ambassador and educator. Daily the Patient Engagement Specialist will directly support patients and clinical teams to schedule the initial patient visits and support any needed patient intake requirements. What you will do: Engage patients via telephone in a friendly, supportive, and professional manner Engage difficult-to-reach patients through in-person approaches to drive higher acceptance rates Self-manage outreach work queue Appropriately document call outcomes...