PLUNKETT'S PEST CONTROL, INC
Fridley, MN
Description:
Process Documentation & Training Specialist In this role you will be responsible for capturing, organizing, and clearly documenting Standard Operating Procedures and workflows that keep our Administration teams running consistently and efficiently. You will also deliver hands-on training to make sure team members can confidently apply what is documented in their day-to-day work. This position is primarily onsite with one work from home day per week. $23.00 - $27.00 Per Hour What You Will Be Doing Writing clear, step-by-step SOPs and process guides that are easy to follow for employees at all experience levels Partnering with subject matter experts across the Administration team to accurately capture and document real-world workflows Organizing and maintaining documentation in our centralized knowledge system (Confluence) Creating supporting materials like quick-reference guides, checklists, and tutorials Delivering hands-on training sessions...