Jackson Creek Memory Care
Independence, MO, USA
As the first point of contact, you will warmly greet and assist prospective residents, families, and guests. You will lead community tours with confidence and professionalism, highlighting our services and demonstrating the exceptional care experience we provide. Using our CRM system, you will follow up on new inquiries, maintain accurate lead records, and proactively nurture relationships to support move-ins. Your ability to communicate clearly, respond promptly, and create trust will be essential in helping families feel supported and informed. In addition, you will manage front-desk operations, including phone management, visitor check-ins, mail handling, appointment scheduling, and maintaining an organized concierge area. Because this position supports a care environment, strict confidentiality and adherence to protected health information guidelines are required. If you are a warm, polished professional with strong customer service instincts and an interest in sales, this is...