Terranea Resorts
Rancho Palos Verdes, CA, USA
Overview:
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
Responsibilities:
Welcome & acknowledge all guests outlined by Terranea Standards To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction To make the Manager aware of guest feedback To follow specified procedures to properly set-up pool stations and perform side work on a daily basis To ensure the cleanliness and condition of all glasses, dishes, utensils used in pool-side service Keep the pool area clear of used dishes, glassware, utensils and unused towels at all times Maintain cleanliness of the pool deck Follow all Terranea cash...