Sonesta Hotels International Corporation
New Orleans, LA
We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary This position handles all incoming communications, assisting with needs and providing services to guests and associates in a courteous and professional manner. Job Description Key Job Functions Effectively utilize the phone, push to talk radios and alarm systems in the Front Office area. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively...