Excellus Health Plan Inc.
Rochester, NY, USA
Job Description: Summary: The Medical Record Retrieval Specialist I/II is responsible for the retrieval of medical records from various healthcare facilities. Essential Accountabilities: Level I • Accurately and efficiently retrieves medical records, via remote EMR access, fax and/or on-site at the provider/facility locations. • Travels from home to provider offices or facilities to retrieve the medical records, if required. • Face-to-face interaction with medical personnel during onsite provider office and facility visit. • Communication with medical personnel to schedule or confirm appointments, etc. • Completes productivity and progress reports on a daily, weekly and/or monthly basis. • Meets or exceeds productivity and accuracy targets as established by management. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way...