Excellus Health Plan Inc.
DeWitt, MI
Job Description: Summary: The Medical Record Retrieval Specialist I/II is responsible for the retrieval of medical records from various healthcare facilities. Essential Accountabilities: Level I Accurately and efficiently retrieves medical records, via remote EMR access, fax and/or on-site at the provider/facility locations. Travels from home to provider offices or facilities to retrieve the medical records, if required. Face-to-face interaction with medical personnel during onsite provider office and facility visit. Communication with medical personnel to schedule or confirm appointments, etc. Completes productivity and progress reports on a daily, weekly and/or monthly basis. Meets or exceeds productivity and accuracy targets as established by management. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and...