Hugh Chatham Memorial Hospital
Chicago, IL
Department: 36320 Advocate Trinity Hospital - Ultrasound Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday through Friday, 11pm - 7am with rotating weekends and holidays and a call schedule when needed Pay Range: $41.10 - $61.65 Major Responsibilities:
Customer Satisfaction
1)Serves as a patient advocate to ensure that patients and customers needs are met in a timely and efficient manner.
2)Ensures timely scheduling of both inpatients and out patients.
3)Provides education to all patients before, during and after exams.
4)Maintains a positive relationship with all customers i.e. patients, other departments, physicians and fellow associates .
5)Reviews patient satisfaction data and participates in improving areas of concern.
6)Utilizes appropriate resources to resolve patient...