University of Pittsburgh
Pittsburgh, PA, USA
Residency/Specialty Patient Experience Specialist Dent Med-Clinical Affairs - Pennsylvania-Pittsburgh - (25006847) Job Summary Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks. Essential Functions Interacts extensively with people; checks in patients, takes patient payments, answers a large number of phone calls, schedules patient appointments; prepares and processes paperwork related to referrals for specialty services. Physical Effort Position is primarily sedentary but mobility is needed from time to time to respond to faculty, resident, student or patient...